Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SITXMGT502 Mapping and Delivery Guide
Manage projects

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency SITXMGT502 - Manage projects
Description This unit describes the performance outcomes, skills and knowledge required to develop project plans, implement project activities, monitor progress to ensure objectives are achieved and to evaluate all aspects of projects.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to all tourism, travel, hospitality and event sectors and the project could relate to events planning and execution, product development, research or initiatives such as the introduction of new workplace systems or technologies.It applies to senior personnel who operate independently or with limited guidance from others and who are responsible for making a range of operational business and project management decisions.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Define project scope.
  • Identify project objectives, budget, scope of activities and deliverables.
  • Clarify relationship of project to others and to organisational overall objectives.
  • Identify stakeholders and requirements for consultation and involvement in project activities.
  • Confirm administrative structure for project management, individual responsibility and reporting hierarchy.
  • Determine required resources for the project.
       
Element: Develop project plan.
  • Consult with stakeholders to facilitate input and to achieve approval for project plan.
  • Identify risk, regulatory and sustainability issues and incorporate into plan.
  • Integrate quality, financial, human and physical resource specifications for project activities.
  • Develop and integrate project evaluation methods.
  • Plan internal and external communications, public relations and marketing approaches.
  • Document an integrated project management plan which identifies priorities, key project milestones, timelines, and responsibilities of project personnel and stakeholders.
  • Communicate plan and roles and responsibilities to all involved.
       
Element: Administer and monitor project.
  • Implement project activities according to plan and in conjunction with stakeholders and project team members, providing support and assistance as required.
  • Implement financial and quality control systems according to project plan.
  • Monitor progress to ensure objectives, deliverables, timelines, cost and quality of project are achieved.
  • Identify deviations from plan, assess and take action to realign project activities to meet objectives.
  • Determine and act on the need for project variations including additional project resources.
  • Provide progress and final reports according to project requirements.
  • Complete project within agreed timelines.
       
Element: Evaluate project.
  • Assess project effectiveness at specified stages, using agreed evaluation methods.
  • Evaluate completed project for administrative efficiency, quality and achievement of objectives.
  • Report outcomes to stakeholders and use information to enhance future project planning and management activities.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop and implement plans for multiple and diverse projects involving:

dedicated project budgets

multiple administrative components

a project management team

a wide range of stakeholders

lead a project team and liaise with stakeholders during the planning and implementation phases

integrate knowledge of:

administrative processes for project planning and implementation

risk, regulatory and sustainability issues for project management

complete projects within nominated timeframes.

Context of and specific resources for assessment

Assessment must ensure use of:

a real or simulated tourism, hospitality or event industry business operation or activity for which projects are managed

projects to be managed by the individual

information and communications technology currently used to manage projects

physical and financial resources to support the project

a project team for whom the individual is a leader

project stakeholders with whom the individual can interact.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

evaluation of integrated project management plans produced by the individual

evaluation of performance measurement documents produced by the individual including qualitative and quantitative evaluation criteria

evaluation of progress and final project reports produced by the individual in which they evaluate the project for administrative efficiency, quality and achievement of objectives

use of problem solving exercises that allow the individual to respond to the need for plan adjustments

written or oral questioning to assess knowledge of:

administrative processes for project planning and implementation

risk, regulatory and sustainability issues for project management

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role:

BSBADM502B Manage meetings

BSBWRT401A Write complex documents

SITXFIN501 Prepare and monitor budgets.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication and negotiation skills to elicit diverse stakeholder input and agreement on complex project planning and management issues

critical thinking skills to evaluate and respond to complex, interrelated and potentially conflicting factors within project management activities

literacy skills to write complex project plans and evaluation criteria

numeracy skills to interpret project budgets for diverse components and develop resource specifications within budgetary parameters

planning and organising skills to manage interrelated aspects of a complex project and project timelines

problemsolving skills to identify deviations from project plans and make adjustments to ensure objectives are delivered

teamwork skills to:

consult with stakeholders and incorporate their views into project planning and management issues

lead and motivate a project team

technology skills to use computers, word processing and software packages for project management.

Required knowledge

project management processes and the project lifecycle:

planning and the requirements of project plans:

objectives

deliverables, scheduling and milestones

allocation of roles and responsibilities

documentation and role of technology

monitoring and control systems

evaluation criteria, both quantitative and qualitative and methods for measuring the success of project objectives

for the particular industry sector and organisation:

role of various project management personnel and stakeholders in the management of projects

reporting hierarchy

risk, regulatory and sustainability issues for project management including those related to:

financial management

human resource management

physical resource management.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project objectives may relate to:

community or industry development

economic or social benefits

education or training

profit

research.

Stakeholdersmay include:

community agencies

customer or client

funding bodies

government departments or statutory authorities

host organisation

industry associations

internal personnel

management

management committee

media

regulatory authorities

sponsors.

Administrative structure for project management may involve:

advisory and reference groups

consultants

consultative groups

contractors and suppliers

internal or external project manager

management

management committee

secretariat.

Project management planmay include:

budget

consultation strategies

internal and external communication processes and channels

key milestones

marketing

objectives and outcomes

personnel

quality assurance

reporting requirements

risk management and contingency plans

safety initiatives

selection or tendering process

sponsors

stages

sustainability considerations

timeframes.

Support and assistance may include:

additional resources

formal training opportunities

informal coaching and feedback

moderation and joint planning sessions

regular meetings and briefings

representing team interests in wider forums.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify project objectives, budget, scope of activities and deliverables. 
Clarify relationship of project to others and to organisational overall objectives. 
Identify stakeholders and requirements for consultation and involvement in project activities. 
Confirm administrative structure for project management, individual responsibility and reporting hierarchy. 
Determine required resources for the project. 
Consult with stakeholders to facilitate input and to achieve approval for project plan. 
Identify risk, regulatory and sustainability issues and incorporate into plan. 
Integrate quality, financial, human and physical resource specifications for project activities. 
Develop and integrate project evaluation methods. 
Plan internal and external communications, public relations and marketing approaches. 
Document an integrated project management plan which identifies priorities, key project milestones, timelines, and responsibilities of project personnel and stakeholders. 
Communicate plan and roles and responsibilities to all involved. 
Implement project activities according to plan and in conjunction with stakeholders and project team members, providing support and assistance as required. 
Implement financial and quality control systems according to project plan. 
Monitor progress to ensure objectives, deliverables, timelines, cost and quality of project are achieved. 
Identify deviations from plan, assess and take action to realign project activities to meet objectives. 
Determine and act on the need for project variations including additional project resources. 
Provide progress and final reports according to project requirements. 
Complete project within agreed timelines. 
Assess project effectiveness at specified stages, using agreed evaluation methods. 
Evaluate completed project for administrative efficiency, quality and achievement of objectives. 
Report outcomes to stakeholders and use information to enhance future project planning and management activities. 

Forms

Assessment Cover Sheet

SITXMGT502 - Manage projects
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SITXMGT502 - Manage projects

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: